Questions
Hensting Alpacas Q & A
How do I to cancel my walk due to a postive Covid-19 test?
Hi were sorry to hear you have caught Covid, hopefully you choose to take the covid insurance for £4.50 when you purchased your ticket. This give you the option to have your walk cancelled and moved with in 2 hours of your walk. However if you did not choose the insurance then were very sorry we do not accept cancellations and the only option to you is to gift your booking to someone else just let us know the new name. You see we are working on very tight budgets and 1 ticket cancelled or refunded could mean a difference to making enough money to feed the animals or pay the staff or vets. So its important you think carefully before booking about choosing the insurance.
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