Questions
Hensting Alpacas Q & A
Can I get a refund on a voucher?
No, Hensting Alpacas do not give refunds on vouchers, so please be careful when buying your voucher and make sure it is what you want. Once a voucher is programmed in to the system it is impossible for us to remove it. Its also if it is a gift and if its been used to make a booking then the booking cannot be changed. The reason for this is we only allocate a certain number of vouchers every month, this is because we only have an exact number of alpacas that we walk so we cannot over sell the vouchers or people will not be able to book
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