Alpaca Walking & Llama Trekking

Hensting Alpacas
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Your Alpaca Walk Is Booked – Important Info, Discounts & Directions

Thank you for booking with Hensting Alpacas. Below is everything you need to know about your visit, including arrival times, what to wear, and your exclusive shop discount code.

Your Alpaca Walk Is Booked – Important Info, Discounts & Directions

Your Tickets

You will receive your digital ticket and payment receipt via email immediately after checkout. Please check your spam/junk folder if they do not arrive within a few minutes.

If you do not receive your ticket, please text 07876 234399 and we will re-send your voucher manually.

Thank You Gift – 10% OFF in Our Shop

As a thank you, enjoy 10% OFF in our online alpaca shop with code: Mail1

Browse gifts and fleece products at:
https://www.alpacas-hampshire.co.uk/shop/

Arrival & Entry Info

  • Gates open at 09:25 AM
  • Gates close strictly at 09:55 AM – please don’t be late!
  • Walk begins at 10:00 AM – we cannot delay start times
  • Our team will greet you at the gate from 09:35 AM

Parking and toilets are available on site. Please wear appropriate clothing and sturdy footwear (wellies in wet months). We walk in all weather!

Important Safety & Booking Terms

  • Children must be 8 years or older. No under-8s permitted for insurance reasons.
  • Children under 12 cannot lead their own alpaca but may accompany an adult on a dual-lead alpaca.
  • Under 17s must be accompanied by a responsible adult at all times.
  • No children's parties or large, excitable groups please — alpacas are nervous animals.
  • No wheelchair access due to uneven ground, but toilet facilities are available.
  • No refunds or date transfers. If you cannot attend, you may gift your walk to someone else (please contact us in advance with their name).

Walk Cancellations Due to Weather or COVID

If your walk is cancelled due to severe weather or COVID, we will notify you by 07:30 AM. Your booking will be valid for rebooking within 3 months (free of charge).

If you are unwell and cannot attend, please send someone in your place. Other guests in your group should still attend.

How to Find Us

Directions:

  • From Southampton: A335 > Allington Lane > 2.5 miles to park
  • From Winchester: M3 > J12 > A335 > Allington Lane
  • From Portsmouth: M27 > J7 > A334 > Allington Lane
  • From Bournemouth: A31 > M27 > J5 > A335 > Allington Lane

By Train: Take the train to Eastleigh Station, then taxi or bus to Allington Lane (approx. 3 miles).

Walk Photos & Feedback

During your walk, we’ll take photos and share them on our Facebook page. If you prefer not to be photographed, please notify a team member at the start of your visit.

If you enjoyed your walk, please consider leaving a review:
Leave us a Google Review