© Terms and conditions
apply,Hensting 2020
Alpacas
Hensting
Thank you for Booking your Alpaca
Experience
You will receive your ticket to bring with you, and a receipt will be emailed to
you instantly once payment has been processed.
Please Check Your Spam Folder emails are ending up in it
Best Wishes
Hensting Alpacas
A relaxing Alpaca walk is a great experience, getting up close and learning about these fascinating creatures.
We do not store credit card details nor do we share customer details with 3rd parties
We are happy to provide a full Refund if you cancel your alpaca walk any time from when you book up to 78 hours before the walk.
NO CHILDREN UNDER 8 years old
Sorry we can not accept children under 9 years of age as our insurance will not cover them
Adults and children over 12 may lead one of our halter trained alpacas for a walk along the Itchen River. Younger children, over 9yrs of age, can accompany an
adult on the walk.
Further information:Under 18s must be accompanied by an adult (the ticket is allocated per Alpaca). Please note that if your children are under 18 you will need
to accompany them and be able to take the rein in the event the children are uncomfortable or unable to lead the alpaca. Children under 12 will not able to
lead their own alpaca.
No Childrens Parties as the alpacas are very nervous animals and a large group of excited children will only upset them.
You Must wear sensible outdoor clothing appropriate for the weather and experience with sturdy trainers or shoes &( wellies and waterproofs for wet weather -
we still walk in the rain!)
Sorry, no wheelchair access, we now have toilets are on site. Customers Must sign waiver prior to participation.
Terms are applicable to vouchers purchased Failure to cancel bookings which result in a no show and are lost, and can not be reused, and no refund can be made.
Tickets must be redeemed within 4 months from purchase, or are no longer valid
During the walk we take photographs of the experience and these are published on our Facebook page to enable our customers the opportunity to see their time
with us at no extra charge. By booking with us we will trust this is accepted by the customer unless a member of staff is notified on the day prior to the walk or
you contact us in advance. We have no toilet facilities but the garden centre next to us does, which is 2 minutes away!
The gates open at 09:25 and close at 09:55 please do not be late as we are a long way away from the gates by 10am to start the walk
Thank you for your booking
Hensting Alpacas Limited, Kiln Ln, Brambridge, Otterbourne, Eastleigh, Hampshire SO50 6HT
Please note if it has been raining please think of suitable foot
ware like boots especially in Feb & March April
VAT NUMBER 3216272 32
Alpacas
Hensting
Thank you for Booking your Alpaca Experience
You will receive your ticket to bring with you
INSTANTLY once payment has been processed
Please check you SPAM FOLDER
Best Wishes
Hensting Alpacas
0238069 2235
07876234399
Thank you for your booking
Please note if it has been raining please think
of suitable foot ware like boots especially in
Feb & March April
VAT NUMBER 321 6272 32
© Terms and conditions
apply,Hensting Alpacas 2020
